Privacy Policy

This Privacy Policy sets out 21st Century Legals’ policy with respect to the

way in which we obtain, use and disclose information about you, including through our website at www.21stcenturylegalgroup.com. 21st Century Legal adopts and is bound by the National Privacy Principles set out in Schedule 3 of the Privacy Amendment (Private Sector) Act 2000 ("the Act"). We understand and appreciate that you are concerned about privacy, particularly in relation to the use and disclosure of personal information. We are committed to providing a high level of privacy in relation to all personal information that is collected by us. By continuing to request our services, you consent to the practices described in this Statement. You can also consent by visiting our website and participating in any on-line inquiries.

For the purposes of this Statement “Personal Information”, is information from which your identity is apparent or can be reasonably ascertained.

The types of information generally collected by 21st Century Legal include your name, address, mobile and telephone numbers, facsimile number and e-mail address. Any such Personal Information is collected of and incidental to the services that we provide at your request. Personal Information may also be collected when you provide business cards or other documentation to us containing such Personal Information.

Through our website, we can only obtain such information if you send an e-mail message or complete an on-line inquiry.

When you look at this website, we may make a record of your visit. The following information may be logged for statistical purposes:

• Your Internet protocol (IP) address;
• The date and time of your visit to the site;
• The pages you have accessed and documents downloaded; and
• The type of browser you were using.

Any Personal Information that we collect will be used for the purposes for which it has been provided to us.

In addition, where we reasonably determine it to be appropriate, we may add your name, address, mobile and telephone numbers, facsimile number and e-mail address to our database. The database may be used for ongoing marketing and educative purposes. If we elect to retain such Personal Information, you have our commitment to your privacy.

The type of marketing and educative activities that we undertake includes forwarding material to you so that you are kept updated in relation to various legal issues.

If at any time you do not wish to continue receiving this information, we provide an “opt-out” procedure in each communication to you.

We do not use or disclose your Personal Information collected to any third party, without gaining your consent, where it is required by law.

When emailing Personal Information to us, or completing an on-line inquiry, please be aware that there are risks involved in transmitting such information across the Internet. Our website contains links to other websites. We have no control over and take no responsibility for the privacy practices employed at other websites.

We have secured our website using industry standard technology. However, we cannot provide any guarantee with respect to the security of your Personal Information and we will not be liable for any breach of security or unintended loss or disclosure of information due to the website being linked to the Internet.

We use your Personal Information in the following way:

• To deliver the services you have requested (for example, to provide you advice in respect of the legal query that you have raised);
• To forward periodic mail outs to you that contain information on new issues and changes to the law that we think you will find interesting. If at any stage you decide you do not wish to receive such mail outs, please let us know by following the “opt out” procedure below and we will ensure that your name is removed from the relevant list; and
• We do not sell or disclose your personal information to any other company or organization, except that from time to time, we may outsource our database management to a company which also complies with the Privacy Act and meets our privacy standards.

In each e-mail or marketing newsletter that you receive from us, we will endeavor to attach simple instructions on how you can immediately unsubscribe from our mailing list. Alternatively, you can fax or mail a request asking for deletion. Our contact details are set out below. There is no fee due to us for any such deletion.

If you wish to view the Personal Information we hold about you, please send your request by mail or fax to the contact details at the end of this Statement. A fee may apply for such access. If we deny your request for access, we will let you know why.

Please contact our office if any of your personal details change and we will use all reasonable endeavours to ensure the information is up-to-date.

21st Century Legal uses all reasonable endeavours to secure any Personal Information that we hold about you and to keep this information accurate and up-to-date. Your Personal Information is stored behind industry standard firewalls and where applicable, protected by user names and passwords.

From time to time we may decide to amend or update this Statement. When this occurs, we will post any changes on the website. We encourage you to periodically review this Statement so that you remain informed as to how 21st Century Legal is protecting your Personal Information.

21st Century Legal welcomes your questions and comments regarding this Statement. If you have any suggestions as to how we may improve our Privacy Statement, or if you are of the view we have not adhered to this Statement, please let us know.

If you believe that your privacy has been breached, please contact our office.

21st Century Legal
PO Box 220
GLEN IRIS VIC 3146